Blend'n

    Delete your Blend'n account

    • App: Blend'n
    • Developer: Matrix Social Labs (legally Matryx Social Labs Private Limited)

    You can delete your Blend'n account at any time, either in the app or by email.

    Delete it in the app

    1. Open Blend'n and tap the Me tab.
    2. Scroll to the bottom and tap Settings.
    3. Scroll to Danger zone at the bottom and tap Delete account.
    4. Tap Delete, then tap Delete My Account.

    Your account is deleted straight away, and you're signed out on every device. You can't undo this.

    Delete it without the app

    Email privacy@blendn.app from the email address on your account, with the subject "Delete my account". We'll delete it within 30 days and confirm by email.

    If you signed in with Apple and chose "Hide My Email", your account uses the relay address Apple made for Blend'n. Include that address in your email. You'll find it in your Apple Account settings.

    You can't delete an organizer, venue owner or sponsor dashboard account in the dashboard yet. To delete one, email privacy@blendn.app.

    What's deleted straight away

    These are removed from Blend'n as soon as you delete your account. Indian law requires us to keep a copy of your registration details for 180 days in restricted storage (see What we keep).

    • Your name, your email address (we replace it with a placeholder), your password and your Google or Apple sign-in link.
    • Your profile: phone number, age and date of birth, city, bio, job title, school, interests, field of work, expertise, what you're here for, goals, what you're looking for, gender, sexual orientation and who you're interested in.
    • All your profile photos, including the files in storage.
    • The GPS coordinates and device details from every check-in, and your last position in any room.
    • Your RSVPs to upcoming events. Your place goes to the next person on the waitlist.
    • Your friends, the friend requests you sent or received, and your invite link.
    • Your event board posts, and the text of board requests and message requests you sent.
    • Your in-app notifications. In other people's notifications, your name is replaced with "Someone".
    • Your per-event preferences, your usage events, and any record of a city you were in that had no events yet.
    • Your sign-in sessions, push notification tokens and password-reset links.

    You also leave every room, and your open conversations are closed.

    What we keep, and why

    WhatWhyHow long
    Registration details: name, email address, phone number (if you gave one), date of birth, when the account was created and closed, and how you signed up (email, Google or Apple)Indian law requires it (IT Rules 2021, rule 3(1)(h)). Only our team can access it, and only for legal or safety requests180 days in restricted storage, then deleted automatically
    Messages you sent in rooms, under your pseudonymThey're part of other people's conversations, and we need them for safety reviewsIndefinitely
    Direct messages you sent or receivedThe other person keeps their copy, and we keep them for safety reviewsIndefinitely
    Photos or videos you posted in chatsAccount deletion doesn't remove them yetIndefinitely
    Message requests you receivedSafety reviewsIndefinitely
    That you checked in to events, when, and how long you stayed (no location)Organizers' attendance counts. They see a pseudonymous label, never your nameIndefinitely
    Refused check-ins: the reason and how far away you were (no location)Fixing venue areasIndefinitely
    RSVPs to past eventsOrganizers' attendance recordsIndefinitely
    Saved events, likes, matches, reactions and poll votesAccount deletion doesn't remove them yetIndefinitely
    Event ratings and reviews, and ratings of people you metEvent feedback and safetyIndefinitely
    Content removed for breaking the rules, with its recordsIndian law requires it (IT Rules 2021, rule 3(1)(g))At least 180 days. Today we keep it indefinitely
    Reports you made or received, blocks, moderation records and any suspensionSafety and legal claimsIndefinitely
    Security log entries, including IP addressesSecurity and investigating abuseIndefinitely
    An account record without your name or email: an internal ID, account type, sign-up date and your settings switchesSo the account can't be used again, and the records above stay consistentIndefinitely
    Organisation memberships and host applications (organizers only)Business recordsIndefinitely
    Copies in server logs and error reportsRunning and fixing the serviceUp to 90 days

    We can't take back what other people already have, such as your name if you revealed it, or their screenshots.

    Delete some data without deleting your account

    DataHow
    A photoMe → Edit profile → tap the remove button on the photo → Remove. This deletes the file too.
    Profile details (bio, job title, school, city, phone, interests, field of work, gender, orientation)Me → Edit profile. Clear the field and save. You can change your name, age and date of birth, but you can't remove them.
    A conversationOpen it → ⋮ → Unmatch or End conversation. It closes for both of you. We keep the messages for safety reviews. You can't delete single messages.
    A friendMe → Friends → their name → Remove friend. They aren't told.
    Your invite linkMe → Add friends → Reset link. The old link stops working.
    A saved eventGo to the event's page and tap the heart (Remove from interested events).
    An RSVP to an upcoming eventOn the event's page, tap your RSVP again to cancel it.
    Push notificationsMe → Settings → turn off Push notifications.
    Anything elseEmail privacy@blendn.app.

    To complain about how we handled your request, email our grievance officer at grievance@blendn.app.

    For more detail, read our privacy policy.